Automotive Fleet, October 2017
Experience Top Levels of Service with Shell Fleet Navigator TM At Shell because we understand the concerns and pressures you face we have created a standard of service to relieve your anxiety and demonstrate that your fleet is of equal importance to us Our hands on customer service comes in the form of a dedicated account manager and a customer service representative eliminating the hassle of calling a 1 800 number and waiting in a queue for a representative to assist you We ensure a seamless transition including training for you and your team and accommodate your already busy schedule with a straightforward four step implementation process NO SURPRISES YOUR INVOICE SHOULD MATCH YOUR EXPECTATIONS Have you checked to see if you have hidden fees or bundled costs in your invoice With Shell Fleet NavigatorTM youll know exactly what to expect Take our Invoice Challenge and if you uncover costs you werent expecting call 888 212 8916 or visit our website at shell us fleetnavigator to learn how to get dedicated service with no surprises Understand Your Needs As a key first step your Account Manager will schedule an introductory one on one meeting to understand your program needs roles designated personnel details and layout He she will lead the credit application process to navigate setup and prevent any delays in the approval process Capture Setup Details Your Account Manager will then work with you to fully understand how to best set up your account to meet your business objectives n Account hierarchy set up Our team will advise on purchasing profiles master account and site selector controls n Card embossment and order specifics We will work with you to determine your exact needs related to card types quantity PINs and more n Card control preferences Well tailor solutions to your tracking and measurement needs including recommendations for fuel parameters efficient fuel spend and controls against fraud With 14500 stations nationwide Shell offers the largest footprint of any oil company in the country Receive Discounts on Select Maintenance Services with Enjoy Fuel Savings Benefits at Participating Shell Stations with The Shell FLEET NAVIGATOR MasterCard is issued by Regions Bank pursuant to a license by MasterCard International Incorporated FLEET NAVIGATOR is a trademark of STMBV At participating locations Certain restrictions apply Valid for Jiffy Lube Signature Service Oil Change services and additional preventative maintenance services which vary by location Visit www jiffylube com to locate a Jiffy Lube service center near you and view the services offered The Fuel Rewards program is owned and operated by Excentus Corporation Please see fuelrewards com for complete Fuel Rewards program details and Terms and Conditions All trademarks are the property of their respective owners
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